Grow commercially
Grow revenue, strengthen margins and win more business directly.
Hotels · Pubs · Restaurants · Hospitality businesses
Practical hospitality consultancy for stronger businesses.
Supporting hotel, pub and restaurant owners, investors and operators to grow commercially, improve the customer experience and run with confidence — from a one-off call to a project or ongoing support.
20 years of hospitality experienceIndependent, hands-on supportLondon, UK & Europe
The difference we can work towards
Better hospitality.
Stronger performance.
Hands-on support focused on the improvements that make a real difference to your business.
Give customers a reason to return
Improve service, build loyalty and strengthen your position in the market.
Stay ready
Prepare for authority and insurer requirements, with compliance, maintenance and contractor support.
Bring in the right expertise
Access independent HR support through trusted specialists, where relevant.
Flexible support: a one-off consultancy call, a specific project or ongoing support.
How Puikis Hospitality can help
Commercial thinking, service
standards and practical delivery.
From hotels and restaurants to pubs and other hospitality venues, I work with owners and teams to improve the customer experience, strengthen operations and make progress on the priorities that matter.
Support can be arranged as a one-off call, a defined project or ongoing support. Each engagement is shaped around your priorities, with practical recommendations and clear next steps.
Hospitality Consultancy Calls
One-to-one consultancy calls for owners, investors and operators across hotels, pubs, restaurants and other hospitality businesses. Bring questions on SME or branded operations, commercial performance, customer experience, compliance, systems or growth.
- One-off consultancy calls requested by email
- SME and branded hotels, pubs and restaurants
- Focused discussions shaped around your questions
Compliance, Property Maintenance & Systems
Join up operational readiness with responsive, well-planned property and systems support, coordinating trusted specialist providers where needed.
- Health & Safety, Fire Safety and Food Safety reviews
- Planned preventative maintenance, call-outs and appliance repairs
- Gas certificate coordination, HVAC, and PMS set-up and team adoption
Commercial Growth & Food and Beverage & HR
Find ways to improve profitability and strengthen the offer while keeping the customer experience at the centre.
- Menu, pricing and outlet performance reviews
- Revenue opportunities, cost control and labour productivity
- Independent HR services delivered through trusted specialist partners, where relevant
Meet Raimonds
Founder & Hospitality Consultant
20
years of hospitality experience across hotel operations, guest service, food and beverage and commercial performance.
A practical partner for better customer experiences and stronger operations.
I’m Raimonds Puikis, an independent hospitality consultant and senior operator. I’ve worked across branded and independent businesses, leading teams through day-to-day trading, service improvement, operational change and complex hotel projects.
My approach is direct and collaborative: understand what is happening, agree what success looks like, then work alongside your team to deliver measurable improvements.
A straightforward approach
Clear priorities.
Visible progress.
Every engagement is shaped around the business, its people and the outcome you need.
- 01
Listen and understand
Start with your priorities, customers, team and current performance.
- 02
Review the operation
Look at the customer journey, service standards, compliance and property needs.
- 03
Agree a workable plan
Set practical actions, owners and measures that fit your business.
- 04
Deliver and review
Work alongside your team, track progress and adjust as needed.
Start a conversation
Tell us what your business needs.
Choose a service and share a few details about your business. We’ll review your requirements and follow up by email with next steps and, where appropriate, a tailored quotation.
raimonds@puikishospitality.com